ServiceNow Practice Tests
Here are all the practice tests available on this site:Practice Test 1Practice Test 2Practice Test 3Practice Test 4Practice Test 5Enjoy and good luck!If you have any questions or find inaccuracies in...
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Joined Virteva
I decided to get back into consulting. I joined Virteva as Director of Professional Services as of June 2016. Very exciting to join this great company!Contact us for any assistance with your ServiceNow...
View ArticleServiceNow Monthly Maintenance
Create an monthly incident for reoccurring maintenance tasks on your ServiceNow instance. This helps keep your ServiceNow instance in good condition and prevent data issues. TemplateAdjust this...
View ArticleEnd of GlideSystem SQL
Security restricted: Calling gs.sql is not allowedGlideSystem SQL was discontinued in ServiceNow Geneva. Learn why this functionality was permanently removed.BEGINNER FRIENDLY?gs.sql was a method in...
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Learn How to Use Business Rules
Learn in detail how business rules work and what they mean to ServiceNow development.Event DrivenBusiness rules are one of the fundamental ways in ServiceNow to run a script to insert, update, or...
View ArticleBuilding an Enterprise Class CMDB
Are you storing information about your servers, laptops, and network equipment on spreadsheets or in a paper box? Maybe you already have an CMDB, but it has a lot of issues and no one trusts it.How do...
View ArticleEmployee or Consultant?
People often ask me what it is like to be a consultant compared to being an employee at a company. What is the difference between the two careers? That can vary drastically depending on the...
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ServiceNow Design Playbook
In your ServiceNow implementation, how do you know you are making the right decisions?Here are some tips to avoid some design and programming mistakes you can make with ServiceNow. Make your ServiceNow...
View ArticleServiceNow IIFE Scripts
ServiceNow has incorporated IIFE scripts into their latest releases. What is an IIFE script and what does it mean to you? IIFE stands for Immediately-invoked function expression. IIFE is just an...
View ArticleServiceNow Helsinki GRC
I'll have to make the effort to learn the new GRC (Governance, Risk, and Compliance). The new version replaces the legacy GRC application and has an improved interface and new features.From the wiki...
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Update Sets Super Guide
What is an update set?An update set is a group of customizations that can be moved from one instance to another. Update sets are one of the most important development tools that ServiceNow has ever...
View ArticleLearn about ServiceNow Express
What is ServiceNow Express?If you have never have heard of ServiceNow Express before, it is a simpler version of ServiceNow. What does ServiceNow Express contain? From the ServiceNow Express...
View ArticleServiceNow Design System
View the online set of design standards for all ServiceNow products.ServiceNow Design SystemIt is interesting to browse the details and see all the work that goes into the design of the ServiceNow...
View ArticleTake ServiceNow for a Test Drive
Learn why ServiceNow is so popular and is changing the way people work.Try ServiceNow right now via the ServiceNow DemoNow site.Experience the features and applicationsExplore the flexibility of the...
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Customer Service Management
ServiceNow Customer Service Management (CSM) is a relatively new application from ServiceNow. It was released on May 18, 2016, and is already gaining market share from its competitors.The ServiceNow...
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Facilities Service Management
Facilities Service Management is a single platform to manage the operations of facilities and help employees find assistance quickly. Benefitsmeet sustainability goals and plan for business...
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Marketing Service Management
Marketing Service Management helps groups manage work requests. Areas in your organization that benefit from Marketing Service Management:Campaign ManagementCorporate CommunicationsCreative...
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