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Agile Development
ServiceNow Agile Development manages Scrum or waterfall development efforts and defines the tasks required for developing and maintaining software throughout the lifecycle, from inception, through...
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Security Operations
According to the Identity Theft Resource Center, in 2016 (Oct 27, 2016) there were at least 809 major data breaches in the United States, resulting in over 29 million records exposed.Data security is...
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Finance Service Management
Finance departments are part of an organization that manages its money.  They are responsible for providing accurate and timely financial information, protecting company assets, and being compliant...
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HR Service Management
HR Service Management helps your HR department manage work requests and improve service delivery. ServiceNow has taken the manual email, phone, and in person HR processes of the past and converted them...
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MID Server
The Management, Instrumentation, and Discovery (MID) Server is a Java application that runs as a Windows service or UNIX daemon. The MID Server facilitates communication and movement of data between...
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Helsinki Themes
Download new themes for your ServiceNow Geneva or Helsinki instance. Â This includes 20 new themes created by me. Blimey Blues Camo (Forest) Camo (Desert) Camo (Urban) Captain Clean Cincinnati Contrast...
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Contract Management
A contract is a binding agreement between two parties.In the ServiceNow platform, contracts contain detailed information such as contract number, start and end dates, active status, terms and...
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Shared services is the consolidation of business operations that are used by multiple parts of the same organization. Â Shared services are cost-efficient because they centralize back-office operations...
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Cost Management
Cost management tracks configuration item costs. The costs can be allocated to business units and used in reports.FeaturesUse rate cards to properly track configuration item, contract, task, and labor...
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Agile Development
ServiceNow Agile Development manages Scrum or waterfall development efforts and defines the tasks required for developing and maintaining software throughout the lifecycle, from inception, through...
View ArticleClik here to view.
Security Operations
According to the Identity Theft Resource Center, in 2016 (Oct 27, 2016) there were at least 809 major data breaches in the United States, resulting in over 29 million records exposed.Data security is...
View ArticleClik here to view.
Asset Management
Asset management integrates the physical, technological, contractual, and financial aspects of information technology assets.An IT asset is any company-owned information, system or hardware that is...
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