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Procurement
Procurement managers can use the ServiceNow Procurement application to create purchase orders and to obtain items for fulfilling service catalog requests.Procurement offers the ability to perform the...
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Release Management
Release Management encompasses the planning, design, build, configuration and testing of hardware and software releases to create a defined set of release components.PluginsActivate the Release...
View ArticleSite Index
Here are the collected works of this site organized by ServiceNow product lines. Service managementIT Service ManagementIT Operations ManagementIT Business MANAGEMENTINTEGRATIONSDevelopmentUPGRADES
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ServiceNow Istanbul
ServiceNow is soon releasing a new version of ServiceNow, codename Istanbul. More amazing work by ServiceNow once again!This article showcases just some of the new features to be excited about in this...
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Project Portfolio Suite
The ServiceNow Project Portfolio Suite (PPS) provides a simplified (yet complex), team-oriented approach to Project Portfolio Management and IT development by combining several individual...
View ArticleService Portal Documentation
Some good tips in this "unofficial documentation" for your Service Portal deployments.https://github.com/service-portal/documentation
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Asset Management
Asset management integrates the physical, technological, contractual, and financial aspects of information technology assets.An IT asset is any company-owned information, system or hardware that is...
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Procurement
Procurement managers can use the ServiceNow Procurement application to create purchase orders and to obtain items for fulfilling service catalog requests.Procurement offers the ability to perform the...
View ArticleClik here to view.
Release Management
Release Management encompasses the planning, design, build, configuration and testing of hardware and software releases to create a defined set of release components.PluginsActivate the Release...
View ArticleSite Index
Here are the collected works of this site organized by ServiceNow product lines. Service managementIT Service ManagementIT Operations ManagementIT Business MANAGEMENTINTEGRATIONSDevelopmentUPGRADES
View ArticleClik here to view.
Contract Management
A contract is a binding agreement between two parties.In the ServiceNow platform, contracts contain detailed information such as contract number, start and end dates, active status, terms and...
View ArticleShared Services
Shared services is the consolidation of business operations that are used by multiple parts of the same organization. Shared services are cost-efficient because they centralize back-office operations...
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Cost Management
Cost management tracks configuration item costs. The costs can be allocated to business units and used in reports.FeaturesUse rate cards to properly track configuration item, contract, task, and labor...
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Agile Development
ServiceNow Agile Development manages Scrum or waterfall development efforts and defines the tasks required for developing and maintaining software throughout the lifecycle, from inception, through...
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Security Operations
According to the Identity Theft Resource Center, in 2016 (Oct 27, 2016) there were at least 809 major data breaches in the United States, resulting in over 29 million records exposed.Data security is...
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